If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
For the purposes of this Return and Refund Policy:
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Envoy Digital, accessible from https://envoydigitalbd.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
As those are digital products, you can not return the item after order or activate the license. But In service, you are entitled to cancel Your Order within 2 days if you don’t satisficed by our service or any other reasons.
The deadline for cancelling an Order (services) is 2 days from the date on which You received the service.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
Conditions for Returns
In order for the Products to be eligible for a return, please make sure that:
- The products were not original
- The Products are removed by mistake.
We reserve the right to refuse returns of any products that does not meet the above return conditions in our sole discretion.
Refund Policy
- As those are digital products, There will be no refund after order cancellation & you can not return the item after order or activate the license.
- But In service, you can cancel Your Order within 2 days before starting work on your projects
- but you will not get refund if we start working on your projects.
We cannot be held responsible for the digital products that is removed by yourself . Therefore, We recommend you not to remove any products license by yourself more than 1 times. We are unable to issue a refund.
If you have any questions about our Returns and Refunds Policy, please contact us: [email protected]