If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms apply to any products that you purchase from us.
For this Return and Refund Policy:
- Goods refer to the items offered for sale on the products.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Envoy Digital, accessible from https://envoydigitalbd.com
- You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
For Products:
As these are digital products, you can not return the item after ordering or activating the license.
For Services:
However, in service, you are entitled to cancel Your Order within 2 days if you are not satisfied with our service for any reason. But if we start doing projects then we will deduct the amount that we did on your projects.
The deadline for canceling an Order (services) is 2 days from the date on which You ordered the service.
To exercise Your right of cancellation, You must inform Us of your decision using a clear statement. You can inform us of your decision by:
- By email: envoydigitalbd@gmail.com
Conditions for Returns
For the Products to be eligible for a return, please make sure that:
- The products were not original
- The Products are removed by mistake.
We reserve the right to refuse returns of any products that do not meet the above return conditions at our sole discretion.
Refund Policy
- As those are digital products, There will be no refund after order cancellation & you can not return the item after the order or activate the license.
- But In service, you can cancel Your Order within 2 days before starting work on your projects
- but you will not get a refund if we start working on your projects.
We cannot be held responsible for the digital products that are removed by you. Therefore, We recommend you not remove any product license by yourself more than 1 times. We are unable to issue a refund.
If you have any questions about our Returns and Refunds Policy, please contact us: at envoydigitalbd@gmail.com